From user participation to user seduction in the design of innovative user-centered systems

نویسندگان

  • Alessandra Agostini
  • Giorgio De Michelis
  • Marco Susani
چکیده

Many approaches have been proposed and used to design computer-based systems. Nevertheless, generally the outcomes are not satisfactory from various perspectives (e.g., user satisfaction, technology innovation, etc.). Within this paper —after analyzing strengths and weaknesses of some of these approaches— we propose a new ‘seductive’ way for designing innovative user-centered systems. This approach is based on the integration of the CSCW and industrial design cultures. One of the first experiences of its use is also discussed.

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تاریخ انتشار 2000